What information do we collect?
When seeking information about the services that we provide, or when seeking a quote for insurance coverage, we may ask you to voluntarily provide personal contact information including your individual name, gender address, city, state, zip code, phone number, email address, date of birth, and name of employer. We may also ask you to voluntarily provide financial qualification and billing information, such as billing name and address, credit card information, loan amount (if such information is applicable to the services being provided by us), and income information. When purchasing a product from us, we may ask you to voluntarily provide personal contact information including your individual name, mailing address, phone number, email address, and billing information, such as billing name and address, and credit card information. For the express purpose of providing certain services to you, we may also directly contact you to request that you voluntarily provide us with additional personal information such as your driver’s license number and/or social security number. You have the discretion to decline to provide us with any such personal information, although that may materially affect our ability to provide you with services and goods.
Specifically, we collect personal information from visitors, clients, and potential clients sent to us by your computer, mobile phone, or other access device. Personal information is captured when a user willingly discloses such information. We also use a number of internal and third-party methods to automatically recognize visitor data such as IP addresses, MAC addresses, cookies, headers, browser settings, device CPU serial number, and other device identifying information. No personally identifiable information is explicitly revealed in this automated process, although it may be derived from such information.
What do we use your information for?
Any of the information we collect from you may be used in one or more of the following ways:
To provide our services to you
To obtain quotes for insurance for you, including insurance eligibility and rates
For internal marketing purposes, to analyze trends, and activities To communicate with you – if you provide us with your contact information, we view this as an express authorization for us to contact you even if you are on a state or federal “Do Not Call” list
To respond to your inquiries
To complete a transaction for you
To process payments, returns, and exchanges
To fulfill other forms of customer service
To verify your identity
To analyze our visitors’ and clients’ demographics and geographic location(s)
To follow up with users on transactions initiated on the Sites or in connection with our provision of services to you
To notify users of updated information and other new services from us
To improve the Sites (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer services (your information helps us to more effectively respond to your client service requests and support needs)
To satisfy a legitimate interest such as to promote and provide goods and services to you
Any other purpose, with your consent or as permitted or required by applicable law
Do we disclose any information to outside parties?
We will never sell, rent, transmit, or disclose your personal information or your organization’s information without notice to you unless you expressly authorize us to do so, or as set forth below:
How do we protect your information?
We are committed to ensuring our servers and connections incorporate the latest security technologies, encryption, firewalls, and security devices to safeguard the information we process and to prevent unauthorized access. We maintain physical, electronic, and procedural safeguards in compliance with applicable all legal requirements. We protect our databases with various physical, technical, and procedural measures and restrict access to your information by unauthorized persons. With respect to payment information, we utilize the services of one or more third-party payment processing providers who use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help protect your information.
IN NO EVENT SHALL LOYALL GROUP LLC OR ITS OFFICERS, MEMBERS, EMPLOYEES, VENDORS, OR AGENTS BE LIABLE FOR ANY DAMAGES (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A THIRD PARTY’S UNAUTHORIZED ACCESS TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER WE ARE GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE, EXCEPT AS PROVIDED UNDER APPLICABLE LAWS.
Third party Links
Cookies are a feature of web browser software allowing web servers to recognize the computer used to access a website. Cookies can remember what information a computer accessed on one web page to streamline activities on related web pages and to facilitate and personalize the online experience. Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at our site. We use cookie data to measure web traffic and usage activity on the Sites for purposes of improving and enhancing the functionality of the Sites and/or Services. Traffic and transaction information may be shared with business partners and/or affiliates on an aggregated and anonymous basis. Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on the Sites.
We will provide user information on how your computer accepts cookies and instructions to enable you to configure preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of our services or the Sites’ features.
Some newer browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked. Those sites (or the third-party content on those sites) may continue to engage in activities you might view as tracking even though you have expressed this preference, depending on the sites’ privacy practices.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Sites, products and services are all directed to people who are at least 13 years old or older.
In the event that we undertake a corporate transaction or transition such as a merger, reorganization, joint venture, assignment, transfer, acquisition by another company, or sale (including transfers made as part of insolvency or bankruptcy proceedings or any other change in corporate control) of all or a portion of its assets, your personally identifiable information may be among the assets transferred or shared to the relevant third party.
This EEA Privacy Statement discloses information about the privacy practices with respect to personal data protected under the General Data Protection Regulation (GDPR) for the EEA. The GDPR became effective on May 25, 2018. The GDPR is a regulation adopted for the EEA that governs the use and processing of personal information. We are committed to processing your EEA Personal Data in compliance with the GDPR and has prepared this statement to provide you with information about your rights under the GDPR. You have the right to confirmation of the EEA Personal Data that is processed about you by us and to a copy of the information. This right is subject to limitations, including that providing a copy will not adversely affect the rights of others. The legal bases on which we collect about you arises from our legitimate interest to provide services and goods to you, and for other legitimate interests specified in the section above entitled, “What Do We Use Your Information For?” The GDPR includes a right for you to have inaccurate EEA Personal Data rectified, or taking into account the purposes of the processing, completed if it is incomplete. The GDPR includes a right for individuals to have their EEA Personal Data erased in certain limited circumstances. This right is not absolute.You have the right to request the restriction or suppression of your EEA Personal Data. This is not an absolute right and only applies in certain circumstances. If processing is restricted, we would not be permitted to use the data without your consent, unless in connection with a legal claim, the protection of another person, or other exceptions. We would be permitted to continue to store the information. The right to data portability allows you to obtain an electronic copy of your EEA Personal Data to enable you to reuse that data for your own purposes across different services. This right allows you to move, copy or transfer EEA Personal Data easily from one IT environment to another. This right only applies to information you have provided to us and depending on the context, applies to some of your information, but not to all of your information. The GDPR gives individuals the right to object to the processing of their personal data in certain circumstances, in the absence of a compelling reason for the continued processing. If you have any questions about how your EEA Personal Data is used, or wish to exercise any of your rights with respect to your EEA Personal Data, please contact us at [email protected]
Your Consent and Right to Amend
Chief Privacy Officer, Loyall Group LLC
14555 Dallas Pkwy, Ste. 100
Dallas, Texas 75254
Last Updated: June 17, 2020